Empathic Leadership: Zacch Adedeji Re–writes 70 year old FIRS history

It was a colorful Thursday afternoon, a day of joy, liberation, and unprecedented change in the 70-year history of the Federal Inland Revenue Service (FIRS) since its founding in 1943.

A moment that would be remembered for years. Hundreds of staff members gathered, clad in beautiful attire with dance, music, and pageantry, ushered a leader who has redefined their professional lives and the direction of the organization they serve.

Dr. Zacch Adedeji, the Executive Chairman of FIRS, walked into an atmosphere filled with celebration, a reflection of the influence he has had on both his team and the entire service.

For decades, leveling up at FIRS came with a heavy burden. The rigorous process left many staff struggling with anxiety, panic attacks, and sleepless nights, and their dreams of advancement overshadowed by the dread of failure. But today, everything has changed. The Tax Boss had done what no one before him dared to do. He introduced a performance-based system, which matches the recently launched slogan of the service known as simplifying tax, Maximizing Revenue.

He has made the lives of the staff easy and simplified the process for everyone. Gone were the days when career progression depended solely on the exhausting and rigorous process. He has improved on the welfare of the staff since he resumed office which has planted smiles on the face of the staff, nationwide This step, rooted in fairness and transparency, proved his consistent and tireless commitment to staff welfare.

While attending to his responsibilities and revitalizing FIRS, Dr. Zacch has also been on and about the Tax Reform Bill. His leadership reflects a balance of pushing for national progress while ensuring the well-being of his workforce. The bill, designed to simplify Nigeria’s tax system and align it with global standards, is core to his vision. He has been tirelessly engaging stakeholders to address concerns and promote its benefits. His speeches highlight how the reform will unify tax codes, eliminate redundancies, and create a framework that supports economic growth while enabling government agencies to function well and reduce burdens for businesses, allowing both sectors to focus on their core responsibilities and growth.

Under his leadership, FIRS has recorded remarkable milestones, including the highest-ever revenue collection in its history. These achievements have been possible because of his innovative approach, modernizing tax systems, automating processes, and promoting a culture of excellence within the agency. His continued support for his staff shows his belief that a thriving workforce is necessary for a thriving institution.

The Tax Boss is building a legacy, and it is being written in real time. This is a story of transformation, progress, and humanity. Today’s celebration is a reflection of the impact one leader can have, not just on an organization but on the lives of every person within it.

With Dr. Zacch, Nigeria’s tax system goes beyond mere policy adjustments, it’s about building a country that promotes growth, ensuring that the benefits of tax reform reach both businesses and citizens, thereby contributing to long-term national progress.

Arabinrin Aderonke Atoyebi is the technical assistant on broadcast media to the Executive Chairman of the Federal Inland Revenue Service