‘We will compensate customers for service disruption’ – AEDC apologises

The Abuja Electricity Distribution Company, AEDC, has apologized to its numerous customers over service disruption and promised to compensate them.

Announcing the public apology, the AEDC said, it fell short of providing its expected average service level of 20 hours on several Band A feeders between July 1 and July 25, 2024.

The DisCo also pledged compensation for the customers affected for the inconveniences caused by the service disruptions.

In a public notice on their official Facebook page on Saturday, AEDC acknowledged the shortfall in its service and provided details on the affected feeders and the major areas they serve.

The feeders in question, which supply power to key locations in Garki, Asokoro, Wuse, and Maitama areas of the Federal Capital Territory (FCT) reported average supply hours below the targeted 20-hour mark.

AEDC have the affected feeders supplying the areas as:

Garki: Feeder H11 G32,5A: CBN Quarters, Birnin Kebbi Street, FCDA Quarters, Drum Stix (19.92 hours).

Feeder H11 G32,9B : Garki Village, Garki Clinic (19.79 hours).

Feeder H2, G4 3B : Police Cantonment and EFAB Mall (19.17 hours).

Asokoro: Feeder H3, R5 1B: Mogadishu Barrack (19.75 hours).